Do you have a question?

What is a burst geyser?

Bursting can be defined as “to break or cause to break open or apart suddenly and noisily, especially from internal pressure: explode”. Lets face it: Geysers do not usually explode or burst. They corrode and eventually give in. Simple wear and tear and corrosion are spend up by lack of maintenance – this is the stark reality.

What is a regular service?

A regular service include the draining of they geyser, checking on the level of degradation of the Magnesium sacrificial anode and replacing it if necessary, checking the element and thermostat for excessive lime scale build up and replace the element if needed. Lime scale and sludge are removed from the tank and the entire installation is checked for leaks.

What should the geyser thermostat temperature be set at?

The ideal setting is 50 to 55 degrees in summer and 60 to 65 degrees in winter. The setting should never be lower that 50 degrees as it will promote bacterial growth in the water.

Geyser Maintenance and Service

In order to prolong the lifespan of the geyser, it is advisable to have the geyser serviced every three to four years where the water supply is of a good quality and every second year where the water supply is of a bad quality or the water is defined as hard water.

Is it detrimental to the geyser to switch it “on” and “off” all the time?

No, this will have no adverse effect as the geyser has a mechanical thermostat that is constantly switching on and off by nature of its operations.

My geyser burst WHAT NOW?

1. Switch off the geyser’s electrical isolator switch on the main distribution board
2. Turn off the water to the geyser at the main meter box. Most homes have a stopcock fitted to the inlet side of the geyser, which must be turned off.
3. If possible, look through the trapdoor to see whether the geyser, the pressure reducing valve, or the pipes are leaking.
4. CALL Geysers Only

Guarantees are subject to the following conditions

1. The supply water quality must be equivalent to main Metropolitan supply authorities
2. The installation must be in compliance to SANS 10254
3. The geyser must be under cover and not exposed to harsh weather elements
4. Only genuine Kwikot replacement parts must be used whilst the geyser is still under guarantee